IT Support Technician
Company: TEKsystems Careers
Location: Andrews
Posted on: November 13, 2024
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Job Description:
****This opportunity is 100% on-site in Andrews, SC. Only
interested in SC residents that reside in a commutable distance to
Andrews, SC. Please do not apply if you are looking for 100% remote
or live out of state.****
Eligibility requirements apply to some benefits and may depend on
your job classification and length of employment. Benefits are
subject to change and may be subject to specific elections, plan,
or program terms.--- If eligible, the benefits available for this
temporary role may include the following:
*Description:*
Our client is a manufacturing company that manufactures industrial
safety products.
They are hiring two help desk specialist to join their current team
on a contract to hire opportunity. The help desk team is the first
level of support for their 300+ end users. The help desk team
assists with issues ranging from troubleshooting O365, phone
support/set-up, workstation set-up, setting up user accounts, MFA
(multi-factor authentication), etc. There are about 100-125 tickets
per person per month (not including walk-in tickets). The ideal
candidate will have experience with web-based ticketing systems
like and remote access tools.
*Top Skills Details:*
help desk support, help desk, troubleshooting, customer service,
windows 10, windows, phone support, ticketing system, password
reset, hardware, Microsoft Office, technical support, desktop.
*Additional Skills & Qualifications:*
Experience with Mac OS a plus but they are willing to train them.
Certifications are a plus but not required. Conversion based on
level of experience: $49,920 - $65,000 (will only go this high if
they bring quite a bit of experience in the systems admin
space).
*Experience Level:*
Minimum 1 year in an enterprise level work environment supporting
end users.
About TEKsystems:
We're partners in transformation. We help clients activate ideas
and solutions to take advantage of a new world of opportunity. We
are a team of 80,000 strong, working with over 6,000 clients,
including 80% of the Fortune 500, across North America, Europe and
Asia. As an industry leader in Full-Stack Technology Services,
Talent Services, and real-world application, we work with
progressive leaders to drive change. That's the power of true
partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: TEKsystems Careers, North Charleston , IT Support Technician, Professions , Andrews, South Carolina
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